Last Updated: 31 July 2025
This Shipping & Delivery Policy applies to all purchases made on our website: https://jpnsmartindia.com, for both domestic and international customers.

1. Order Processing

• All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a notification when your order has been shipped.

2. Shipping Timeframes

2.1 Domestic Shipping (Within India)

• Estimated delivery time: 0–7 business days.
• We use reputed courier partners such as Delhivery, Bluedart, and India Post.
• Delays may occur due to high demand or unforeseen logistical issues.

2.2 International Shipping

• Estimated delivery time: 0–7 business days, depending on destination and customs clearance.
• We use international shipping partners such as DHL, Aramex, and India Post International.
• Customs duties, taxes, and charges are to be borne by the customer.

3. Shipping Charges

• Domestic shipping charges are calculated at checkout based on the delivery location.

• International shipping charges vary based on weight, size, and destination of the order and are calculated at checkout.

4. Shipment Tracking

• Once your order is shipped, you will receive an email with tracking number and courier details.
• You can use the tracking link to monitor the status of your shipment.

5. Delivery Delays

• We are not responsible for delays caused by courier companies or customs authorities.
• If a significant delay occurs, we will notify you via email or phone.

6. Wrong Address or Non-Delivery

• Please ensure the shipping address is accurate. We are not responsible for packages lost or delayed due to incorrect address input.
• If a package is returned due to incorrect address or refusal to accept, reshipping charges may apply.

7. Contact Us

If you have any questions about your shipment or delivery, please contact us:
Email: jpnsmartind@gmail.com
Phone: +91 8178543418, +91-9643188601
Website: https://jpnsmartindia.com